Return Policy

Return and exchange policy :

📜 Return & Refund Policy – Modesty by Maroua

At Modesty by Maroua, your satisfaction is very important to us. If for any reason you are not fully satisfied with your purchase, please read our return and refund policy below.

✅ Returns

• We accept returns within 14 days of receiving your order.

• Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.

• For hygiene reasons, worn abayas, hijabs, or items with perfume, makeup stains, or damage cannot be returned.

• Clearance or sale items are final sale and cannot be returned.

🔄 Exchanges

• Exchanges are accepted for different sizes or colors, subject to availability.

• If the desired item is not available, a refund will be issued according to our refund policy.

💵 Refunds

• Once we receive and inspect your return, you will be notified by email.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

🚚 Return Shipping

• Customers are responsible for the cost of return shipping, unless the item received was damaged, defective, or incorrect.

• We recommend using a trackable shipping service to ensure your item is safely returned.